Tshimoloho Advisory Services respects the privacy of visitors to our website and is committed to handling personal information responsibly and in accordance with applicable South African data protection requirements.
Information we collect
We may collect personal information that you voluntarily provide when you communicate with us or submit an enquiry through this website.
Through our website enquiry form, this may include:
- Your full name;
- Your email address;
- Your organisation;
- Your telephone number;
- The area of service or solution you are interested in; and
- Information you include when describing your requirement, project, challenge or opportunity.
We may also process limited technical information generated when the website is accessed, such as information necessary for security, diagnostics, error logging and the reliable operation of the website.
How we use your information
Personal information submitted through the website may be used to:
- Receive and respond to your enquiry;
- Understand the services, solutions or assistance you are requesting;
- Communicate with you regarding a potential engagement or business relationship;
- Manage legitimate business correspondence;
- Maintain the security and integrity of our website and technology environment; and
- Meet applicable legal, regulatory or administrative requirements.
We do not require you to create an account in order to submit a general website enquiry.
Website enquiries
When you submit the contact form, the information you provide is transmitted to Tshimoloho Advisory Services so that we can review and respond to your enquiry.
Website enquiries are delivered to:
The email address supplied in the form may be used as the reply address so that we can respond directly to you.
Sharing of personal information
We do not sell personal information.
Personal information may be processed by technology, hosting, communications or other service providers where this is reasonably necessary to operate the website, deliver our services or support our business operations.
We may also disclose information where required by law, regulation, legal process or a lawful request from an authorised public authority.
Information security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No internet-based system can guarantee absolute security. We therefore continually consider appropriate safeguards in relation to the nature of the information and the systems used to process it.
Retention
We retain personal information only for as long as it is reasonably required for the purpose for which it was collected, for legitimate business requirements, or where retention is required by applicable law.
Information that is no longer reasonably required will be handled in accordance with our applicable information-management and legal obligations.
Your choices and rights
Subject to applicable law, you may contact us about personal information that we hold about you, including requests relating to access, correction, updating or deletion of information.
Certain requests may be subject to legal, regulatory, contractual or legitimate retention requirements.
External websites
This website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies and are not controlled by this Privacy Policy.
Changes to this policy
We may update this Privacy Policy when our website, services, technology or legal requirements change. The version published on this website will be the current version.
Contact us
If you have a privacy-related question or would like to contact Tshimoloho regarding personal information submitted through this website, please contact:
Additional information regarding the processing of personal information under the Protection of Personal Information Act is available in our POPIA notice.
Read our POPIA notice